Terms & Conditions

Last updated: January 2026

These Terms & Conditions (“Terms”) govern Your access to and use of the Essential Paws website and services. By accessing or using Our Service, You agree to be bound by these Terms. If You do not agree, please do not use the Service.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined below, regardless of whether they appear in singular or plural.

Definitions

  • Company, We, Us, or Our refers to Essential Paws.

  • Service refers to the website, services, communications, and any related offerings provided by Essential Paws.

  • Website refers to https://www.essentialpaws.com.

  • You refers to the individual or entity accessing or using the Service.

  • Account means an account created to access certain features or services.

Use of the Website and Services

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:

  • Use the Service in any way that violates applicable laws or regulations

  • Attempt to gain unauthorized access to systems or accounts

  • Interfere with or disrupt the Service

  • Use the Service for fraudulent or misleading purposes

We reserve the right to suspend or terminate access for violations of these Terms.

Pet Services Disclaimer

Essential Paws provides pet-related services for companion animals only. By using Our services, You confirm that:

  • You are the lawful owner or authorized caretaker of the pet

  • Your pet is in good health and suitable for the requested services

  • Your pet is properly vaccinated as required by applicable laws or service guidelines

We reserve the right to refuse service to any pet that poses a safety risk to staff, other animals, or itself.

Appointments, Bookings, and Payments

  • Appointments may require advance booking and payment

  • Pricing, availability, and services are subject to change without notice

  • Missed appointments, late arrivals, or cancellations may be subject to fees as disclosed at booking

Essential Paws is not responsible for service delays caused by circumstances beyond Our control.

User Accounts

If You create an Account, You are responsible for maintaining the confidentiality of Your login credentials and for all activities under Your Account.

We may suspend or terminate Accounts that violate these Terms or applicable laws.

Text Messaging (SMS) Terms

By providing Your mobile number, You consent to receive SMS messages related to services, appointments, reminders, and updates.

  • Message and data rates may apply

  • You may opt out at any time by texting STOP

  • For assistance, reply HELP or email info@essentialpaws.com

We do not share SMS opt-in data with third parties for marketing purposes.

Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Essential Paws or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, or create derivative works without Our prior written consent.

Third-Party Links

Our Service may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content or practices.

Use of third-party sites is at Your own risk.

Limitation of Liability

To the fullest extent permitted by law:

Essential Paws shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to Your use of the Service or pet services provided.

Our total liability shall not exceed the amount paid by You to Essential Paws for the specific service giving rise to the claim.

Assumption of Risk

You acknowledge that working with animals involves inherent risks, including injury or illness to pets or humans. By using Our services, You voluntarily assume all such risks except where prohibited by law.

Indemnification

You agree to indemnify and hold harmless Essential Paws, its owners, employees, contractors, and affiliates from any claims, damages, losses, or expenses arising from:

  • Your breach of these Terms

  • Your pet’s behavior or condition

  • Your misuse of the Service

Privacy

Your use of the Service is also governed by Our Privacy Policy, which describes how We collect, use, and protect Your information.

Termination

We may terminate or suspend Your access to the Service at any time, without notice, for conduct that violates these Terms or is otherwise harmful to Essential Paws.

Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State in which Essential Paws operates, without regard to conflict-of-law principles.

Changes to These Terms

We may update these Terms from time to time. Changes will be effective when posted on the Website. Continued use of the Service constitutes acceptance of the updated Terms.

Contact Us

If You have questions about these Terms & Conditions, please contact Us:

  • By email: info@essentialpaws.com